6xix Privacy Policy

Overview

Introduction and Scope of This Privacy Policy

This Privacy Policy applies to 6xix ("we", "us", "our"), the operator of the online gaming and sports betting platform available at https://6xix.bet. It governs the collection, storage, processing, and use of personal data provided by or collected about users ("you", "your") who access or use the 6xix platform, including our website, mobile interface, gaming services, support channels, and any promotional communications we send.

By registering an account, making a deposit, placing a bet, or otherwise using 6xix, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this policy, you must stop using the platform immediately and contact our support team to request account closure.

Key Points

Privacy at 6xix — Six Things to Know

Data Collection

What Personal Information 6xix Collects

6xix collects personal data through three main channels: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and information received from trusted third-party service providers as part of identity verification and payment processing.

Information You Provide Directly

• Full name, date of birth, and gender (collected at registration for age verification and KYC compliance).
• Contact details including mobile phone number and email address (used for account communication, transaction alerts, and support).
• District and division of residence within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh) — used for localisation and responsible gaming monitoring.
• Identity documents submitted for KYC verification, including National ID card (NID), passport, or other government-issued identification. These documents are stored securely and used solely for identity confirmation.
• Payment information including the mobile wallet numbers (bKash, Nagad, Rocket) or bank account details you use for deposits and withdrawals. We store references to your payment methods — not full card numbers or wallet PINs.

Information Collected Automatically

• Device and browser information: your device type, operating system, browser version, screen resolution, and unique device identifiers. This data helps us optimise the 6xix interface for your specific device.
• IP address and approximate geolocation: used to detect your general location for compliance purposes (e.g., verifying Bangladesh residency) and to identify suspicious login activity from unusual locations.
• Session and gameplay data: login timestamps, session duration, games played, bet amounts, win and loss history, and transaction logs. This data is used for account management, fraud detection, responsible gaming monitoring, and dispute resolution.
• Cookie and tracking data: see the Cookies section below for a full breakdown of the cookies and similar technologies used on the 6xix platform.

Information from Third Parties

• Payment processors (bKash, Nagad, Rocket, Visa, Mastercard, and partner banks): transaction confirmation data including amounts, timestamps, and masked payment identifiers necessary to match deposits and withdrawals to your account.
• Identity verification partners: confirmation of identity document authenticity and age verification results. 6xix does not store raw document images beyond the minimum retention period required for regulatory compliance.
• Fraud prevention and anti-money laundering (AML) screening services: risk scoring and watchlist screening results. These services help 6xix meet its obligations to prevent financial crime and protect all players on the platform.

Data Use

How 6xix Uses Your Personal Information

The table below summarises the primary purposes for which 6xix processes your personal data and the corresponding lawful basis for each purpose.

Legal Basis

Our Lawful Grounds for Processing Your Data

6xix processes personal data only where a lawful basis exists. Depending on the specific processing activity, we rely on one or more of the following grounds:

• Contract performance: processing is necessary to deliver the services you have signed up for, including account management, game access, and payment processing.
• Legal obligation: certain data processing activities are required by applicable law, including anti-money laundering regulations, KYC requirements, and responsible gaming legislation.
• Legitimate interest: we process certain data to detect fraud, improve platform security, conduct analytics to enhance player experience, and protect the rights of other players on the platform — where these interests are not overridden by your own privacy rights.
• Consent: for optional processing activities such as marketing communications, we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Data Sharing

When and With Whom 6xix Shares Your Information

6xix does not sell your personal data. We share your information only with trusted third parties who perform specific functions on our behalf, or where disclosure is required by law. All third parties with whom we share data are contractually obligated to handle it in accordance with applicable data protection standards.

Categories of Third Parties We Work With

• Payment service providers: bKash, Nagad, Rocket, Visa, Mastercard, and our banking partners receive transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and applicable financial regulations.
• Identity and age verification providers: third-party KYC service providers receive the identity documents you submit in order to verify your age and identity on our behalf. These providers are bound by strict data handling agreements.
• Game software providers: companies such as Evolution Gaming, Pragmatic Play, Ezugi, Spribe, NetEnt, and Microgaming receive session and gameplay data necessary to operate their respective games on the 6xix platform. Game providers do not receive your financial or contact details.
• Law enforcement and regulatory authorities: 6xix will disclose personal data to competent authorities where required by applicable law, court order, or regulatory direction — including in connection with AML investigations, fraud referrals, or responses to lawful data requests.

Cookies

Cookies and Tracking Technologies on 6xix

6xix uses cookies — small text files stored on your device — and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. Cookies do not give 6xix access to your device beyond the specific data they store.

Types of Cookies Used

• Essential cookies: required for the platform to function. These include session authentication tokens that keep you logged in during your visit, security cookies that prevent cross-site request forgery, and load balancing cookies. You cannot opt out of essential cookies without losing access to core platform features.
• Functional cookies: remember your language preference, display settings, and other customisations so you do not have to re-enter them on each visit. These cookies improve your experience but are not strictly necessary for the platform to operate.
• Analytics cookies: collect anonymised data about how users navigate the platform — which pages are most visited, how long sessions last, and where users encounter errors. This data helps 6xix improve platform usability and game selection. Analytics data is aggregated and does not identify individual players.
• Marketing cookies: if you have consented to receive promotional communications, marketing cookies help us understand which promotions you have viewed and tailor offers to your preferences. You can opt out of marketing cookies at any time by contacting support.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies will prevent you from logging in to your 6xix account or accessing certain platform features. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

Data Retention

How Long 6xix Retains Your Personal Data

6xix retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

• Account data (registration details, KYC documents, transaction history): retained for the duration of your account and for a minimum of 5 years after account closure to comply with anti-money laundering record-keeping obligations.
• Gameplay and session logs: retained for 2 years from the date of each session to support dispute resolution, responsible gaming monitoring, and fraud detection.
• Marketing consent records: retained for the period during which you have consented to receive marketing communications, plus an additional 3 years to demonstrate compliance with consent obligations in the event of a regulatory inquiry.

Your Rights

Your Data Rights as a 6xix Player

As a user of the 6xix platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and respond fully within 30 days.

Please note that exercising certain rights (such as the right to erasure) may affect your ability to continue using the 6xix platform. Where deletion of data required for KYC or legal compliance is requested, 6xix may be required to close your account as a result.

Security

How 6xix Protects Your Personal Data

6xix implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security approach includes SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls ensuring that only authorised staff can access personal data on a need-to-know basis, regular security audits and vulnerability assessments, and multi-factor authentication for administrative access to platform systems.

Despite our best efforts, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, 6xix will notify affected players promptly and take all reasonable steps to contain and mitigate the breach.

Children's Privacy

6xix Does Not Collect Data from Persons Under 21

6xix is strictly an adult gaming platform intended only for persons aged 21 and above. We do not knowingly collect, process, or store personal data relating to anyone under the age of 21. The age verification process implemented during registration is specifically designed to prevent underage users from accessing the platform.

Marketing

Marketing Communications and Your Preferences

With your consent, 6xix may send you promotional communications about bonuses, new games, seasonal promotions (such as Eid special offers, Pohela Boishakh bonuses, BPL cricket specials), and platform updates via email or SMS. We only send marketing communications to players who have explicitly opted in during registration or subsequently through their account settings.

• Opt out via email: reply to any marketing email with "UNSUBSCRIBE" in the subject line, or click the unsubscribe link included in every promotional email we send.
• Opt out via SMS: reply STOP to any marketing SMS message. Standard network rates may apply for the reply message.
• Opt out via support: contact the 6xix support team at [email protected] and request removal from all marketing lists. We will process your request within 5 business days.

Please note that opting out of marketing communications does not unsubscribe you from transactional or service communications — such as deposit confirmations, withdrawal notifications, KYC verification requests, account security alerts, and important policy update notices. These communications are necessary for the operation of your account and cannot be opted out of while your account remains active.

Policy Updates

Changes to This Privacy Policy

6xix reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, technology, legal obligations, or business operations. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect how we process your personal data, we will notify registered players via email or an in-platform notification at least 14 days before the changes take effect.

Your continued use of the 6xix platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the revised Privacy Policy, you must stop using the platform and contact our support team to request account closure.

Contact Us

Privacy Questions and Data Rights Requests

If you have any questions about this Privacy Policy, wish to exercise your data rights, want to report a suspected privacy breach, or have concerns about how 6xix handles your personal data, please contact our support team. We are committed to responding to all privacy-related enquiries promptly and transparently.